Mapping how far it went
Moisture meters and thermal readings find the edge of the wet area, including water that has run under a wall into the next room or the unit next door.
Standing water does damage by the hour. Austin Restoration Pros answers around the clock, gets the water out of your Austin property and takes readings so you know how far it actually spread.
Before anyone arrives, stay off wet flooring near outlets, extension leads or appliances, and do not use a household vacuum on standing water. If the main shutoff at the meter box near the curb is easy to reach, closing it stops a supply leak. If it is not easy, leave it and tell us on the phone.

Not every job needs every step. The crew works out what the water has reached, then quotes the extraction and the drying that follows.
Moisture meters and thermal readings find the edge of the wet area, including water that has run under a wall into the next room or the unit next door.
Pumps handle depth, extraction units pull water out of carpet, pad and hard flooring. Carpet is often lifted so the pad and subfloor underneath can be reached.
Furniture is blocked or moved off wet floors, contents at risk are set aside, and the whole thing is photographed before anything changes.
Extraction is the first half of the job. Once the water is out, the building still holds moisture in framing, subfloor and the lower part of the walls, and that is what structural drying deals with over the following days. Skipping it is what turns a straightforward job into a mold problem in an Austin summer.
What caused the water changes the plan. A supply line that split is covered on the burst pipe cleanup page, water that came in from outside on the storm and flood cleanup page, and anything from a drain on the sewage cleanup page. Whichever it is, the source has to be stopped before drying starts.
Austin Restoration Pros works across Austin and nearby towns including Round Rock. If you are somewhere else, check the full service area.
Mostly the size of the wet area, how deep the water is, what kind of water it is and how much has to be moved or lifted to reach it. Clean water in one room is a different job from a drain backup across a floor. Austin Restoration Pros gives you the figure before the equipment comes off the truck.
Austin Restoration Pros takes emergency calls day and night and dispatches as quickly as the road situation allows, which in a flash flood can mean waiting for a low crossing to clear. Tell us if water is still running, because that moves the call up the list.
For a small clean-water spill on hard flooring, yes. For anything that has soaked carpet, reached drywall or come from a drain, no. Household vacuums near standing water are an electrical risk, and surface water is only part of what is there.
Yes. Furniture is lifted off wet flooring or blocked up, and items at risk are moved clear and recorded. Tell us in advance about anything heavy, fragile or valuable so the crew arrives ready for it.
Call as soon as you see standing water. Every hour it sits reaches further.